Last Updated: March 16, 2025
At ETHIX, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
We collect several types of information to provide and improve our service to you:
When you register for our service, we collect information such as your name, email address, phone number, organization details, and payment information. This information is necessary to create and manage your account, process transactions, and provide customer support.
We collect information about how you interact with our platform, including log data, device information, IP address, browser type, pages visited, and time spent on the platform. This helps us understand how users engage with our services and improve user experience.
Our platform analyzes tender documents and other materials you upload. We process and store this information to provide our core services, including compliance checking, fraud detection, and document analysis.
We use the information we collect for various purposes, including to: provide and maintain our services; process and complete transactions; send you technical notices, updates, and support messages; respond to your comments and questions; develop new products and services; generate anonymized, aggregated data for research and analysis; protect against fraudulent, unauthorized, or illegal activity; and enforce our terms of service.
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We do not sell your personal information to third parties. We may share your information with: service providers who help us deliver our services; affiliates and business partners with your consent; legal authorities when required by law; and in connection with a business transfer such as a merger or acquisition.
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Depending on your location, you may have rights regarding your personal data, including: access to the data we hold about you; correction of inaccurate data; deletion of your data; restriction or objection to our processing of your data; and data portability. To exercise these rights, please contact us using the information provided at the end of this policy.
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
Our platform may contain links to third-party websites and services. We are not responsible for the content or privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us so we can take appropriate action.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us at: info@goethix.com .